Privacy Policy

We collect information you provide directly to us (name, email, shipping address, phone, prescription data) and information collected automatically (device data, browsing behavior, cookies).

To fulfill your orders, communicate with you about products and services, improve our website, prevent fraud, and comply with legal obligations. We will never use your information in ways that you would not reasonably expect.

We share information with service providers (payment processors, shipping partners, marketing tools), with your consent, and as required by law. We never sell your personal information.

We use cookies and similar technologies to remember your preferences, deliver personalized content, and analyze site performance. You can adjust cookie preferences in your browser settings.

We use industry-standard encryption (SSL/TLS) for transactions and store data on secured servers. While we take reasonable steps, no online system is 100% secure — please use a strong password and notify us immediately of any unauthorized access.

You can request access, correction, or deletion of your personal information at any time by contacting us at online@optikseis.com. We aim to respond within 14 days.

For privacy questions, email online@optikseis.com or write to our head office at Jl. Kartini 2 No. 17, Pasar Baru, Jakarta Pusat 10710.